📅 Effective Date: 19th October, 2025

🔄 Last Updated: 19th October, 2025

CallARide ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the CallARide mobile app, website, and related services ("Service").

1. 📊 Information We Collect

a. 📝 Information You Provide

• 👤 Account details: name, email, phone number, profile photo, password
• 💳 Payment info: mobile money number, debit/credit card details (processed securely by third-party providers)
• 🚗 Driver details (for drivers): driver's license, national ID, vehicle registration, and insurance
• 💬 Feedback & communication: ratings, reviews, and messages sent to support

b. 🔄 Information We Automatically Collect

• 📍 Location data: to match Riders and Drivers and calculate fares
• 📱 Usage data: device type, app version, IP address, and interaction logs
• 🚕 Trip data: pickup and drop-off points, trip time, route, and fare

c. 🤝 Information from Third Parties

• ✅ Identity verification partners
• 💳 Payment processors
• 📈 Analytics and advertising partners

2. 🎯 How We Use Your Information